CAn TI really replace the "C" partition from within Windows

Re: TI Won't boot from CD or Floppies

Hello bstansbury,

Thank you for choosing Acronis Disk Backup Software.

Please boot your computer from the Acronis True Image rescue disc (the full version) and press F11 key when the "Starting Acronis Loader..." message appears. After you get the "Linux Kernel Settings" prompt, please add the acpi=off noapic parameter to the end of the Linux kernel command line (do not remove the word "quiet") and click on the OK button.

If the problem still persists, please install Acronis True Image 9.0 trial version, create the new bootable rescue CD and see whether the problem remains.

If the problem still persists with Acronis True Image 9.0, please try to use quiet acpi=off noapic workaround as it is described in Acronis Help Post.

If that doesn't help, please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Tatyana Tsyngaeva

 

Re: Restore Partition Image from PC to PC

You post a question at 9:23pm and come back on at 11:00pm - a mere 1.5 hours later - and are a bit miffed because no one replies?

Seekforever, you should have made him wait much longer

 

A difference is that the standalone version of TI is not Windows-based but Linux. I had a somewhat similar problem that cured itself which made me think that maybe my bootable CD was a little flakey. I also had the case where I couldn't select full mode only safe-mode. The latter was fixed by a bios upgrade. I was 14 versions behind.

Unless somebody finds a magic silver bullet for you, I think Acronis is going to have to get involved and will request additional info from you.

 

Your multiple posts are a problem alright. Are you using the latest version, TI9, B2337 for this testing or are you using version 6? Changing the hardware may well require version 9.

 

I will try to answer all of your posts here:

1 Your problems with Dataliguard cloning. It is a 2 step process that must be run from a boot floppy. You must first choose to make the new disk bootable (which I don't think you did) and then copy the rest of the contents. After that you can switch the jumpers to have your new drive as master and it will be bootable. Datalifeguard does work well. If you really trash a drive, just write zeros to the hdrive first and start over.

2 Somewhere you said that you installed Ti on a D partition. Install it on your os boot partition. No need to create unnecessary problems. This should cure your windows ti problems.

3 Have your boot hdrive and os on ide channel 0 (1st) on the motherboard controller.

4 Have your boot optical drive on ide channel 0 slave on the motherboard controller. You will then be able to use the ti boot cd properly.

5 When you create an image of your boot hdrive, you must make a complete image ideally to another physical hdrive so the restore will boot.

6 Don't try to restore directly from dvd tib files. Copy the files back from the dvds to a folder on a 2nd hdrive. Much more reliable.

7 Just use Ti to image your complete os boot drive. You only need to create new images when you install other programs or tweak your system.

8 There is absolutely no reason or advantage to use Ti to backup your video files. Just drag and drop in windows to other drives, when full delete or buy more drives.

The above should cure all of your Ti problems.

Video considerations: (I do some too)

1For a video machine, use your smaller 80gig drive for the boot os and programs. You have more than enough space for this on an 80. It can save you from future size problems when imaging. You can have a D partition too for temp file storage.
2Use your extra large drives and pci controller for video work and storage. If you incorporate mobile racks as I mentioned in a previous response, you can end up with terrabytes of storage for cheap. There is absolutely no need to image your video files with Ti.
3Get a router to network our computers and copy files.
4Don't install any other progs on a video machine period, not even Ti. Use Ti from the boot cd, even saving tib files over the network if desired.
4Sounds like you could use a 3rd computer for day to day use such as accounting, email, www, documents, downloads etc. Even a used P3 for $100.00 is more than adequate.

At this stage it you should consider either do some serious registry editing or a fresh xp install for serious video editing.

Hope this helps

 

Re: Older version of TrueImage

I will try to answer all of your posts here:

1 Your problems with Dataliguard cloning. It is a 2 step process that must be run from a boot floppy. You must first choose to make the new disk bootable (which I don't think you did) and then copy the rest of the contents. After that you can switch the jumpers to have your new drive as master and it will be bootable. Datalifeguard does work well. If you really trash a drive, just write zeros to the hdrive first and start over.

2 Somewhere you said that you installed Ti on a D partition. Install it on your os boot partition. No need to create unnecessary problems. This should cure your windows ti problems.

3 Have your boot hdrive and os on ide channel 0 (1st) on the motherboard controller.

4 Have your boot optical drive on ide channel 0 slave on the motherboard controller. You will then be able to use the ti boot cd properly.

5 When you create an image of your boot hdrive, you must make a complete image ideally to another physical hdrive so the restore will boot.

6 Don't try to restore directly from dvd tib files. Copy the files back from the dvds to a folder on a 2nd hdrive. Much more reliable.

7 Just use Ti to image your complete os boot drive. You only need to create new images when you install other programs or tweak your system.

8 There is absolutely no reason or advantage to use Ti to backup your video files. Just drag and drop in windows to other drives, when full delete or buy more drives.

The above should cure all of your Ti problems.

Video considerations: (I do some too)

1For a video machine, use your smaller 80gig drive for the boot os and programs. You have more than enough space for this on an 80. It can save you from future size problems when imaging. You can have a D partition too for temp file storage.
2Use your extra large drives and pci controller for video work and storage. If you incorporate mobile racks as I mentioned in a previous response, you can end up with terrabytes of storage for cheap. There is absolutely no need to image your video files with Ti.
3Get a router to network our computers and copy files.
4Don't install any other progs on a video machine period, not even Ti. Use Ti from the boot cd, even saving tib files over the network if desired.
4Sounds like you could use a 3rd computer for day to day use such as accounting, email, www, documents, downloads etc. Even a used P3 for $100.00 is more than adequate.

At this stage it you should consider either do some serious registry editing or a fresh xp install for serious video editing.

Hope this helps

 

Re: Restore Partition Image from PC to PC

I will try to answer all of your posts here:

1 Your problems with Dataliguard cloning. It is a 2 step process that must be run from a boot floppy. You must first choose to make the new disk bootable (which I don't think you did) and then copy the rest of the contents. After that you can switch the jumpers to have your new drive as master and it will be bootable. Datalifeguard does work well. If you really trash a drive, just write zeros to the hdrive first and start over.

2 Somewhere you said that you installed Ti on a D partition. Install it on your os boot partition. No need to create unnecessary problems. This should cure your windows ti problems.

3 Have your boot hdrive and os on ide channel 0 (1st) on the motherboard controller.

4 Have your boot optical drive on ide channel 0 slave on the motherboard controller. You will then be able to use the ti boot cd properly.

5 When you create an image of your boot hdrive, you must make a complete image ideally to another physical hdrive so the restore will boot.

6 Don't try to restore directly from dvd tib files. Copy the files back from the dvds to a folder on a 2nd hdrive. Much more reliable.

7 Just use Ti to image your complete os boot drive. You only need to create new images when you install other programs or tweak your system.

8 There is absolutely no reason or advantage to use Ti to backup your video files. Just drag and drop in windows to other drives, when full delete or buy more drives.

The above should cure all of your Ti problems.

Video considerations: (I do some too)

1For a video machine, use your smaller 80gig drive for the boot os and programs. You have more than enough space for this on an 80. It can save you from future size problems when imaging. You can have a D partition too for temp file storage.
2Use your extra large drives and pci controller for video work and storage. If you incorporate mobile racks as I mentioned in a previous response, you can end up with terrabytes of storage for cheap. There is absolutely no need to image your video files with Ti.
3Get a router to network our computers and copy files.
4Don't install any other progs on a video machine period, not even Ti. Use Ti from the boot cd, even saving tib files over the network if desired.
4Sounds like you could use a 3rd computer for day to day use such as accounting, email, www, documents, downloads etc. Even a used P3 for $100.00 is more than adequate.

At this stage it you should consider either do some serious registry editing or a fresh xp install for serious video editing.

Hope this helps

 

Re: TI Won't boot from CD or Floppies

I will try to answer all of your posts here:

1 Your problems with Dataliguard cloning. It is a 2 step process that must be run from a boot floppy. You must first choose to make the new disk bootable (which I don't think you did) and then copy the rest of the contents. After that you can switch the jumpers to have your new drive as master and it will be bootable. Datalifeguard does work well. If you really trash a drive, just write zeros to the hdrive first and start over.

2 Somewhere you said that you installed Ti on a D partition. Install it on your os boot partition. No need to create unnecessary problems. This should cure your windows ti problems.

3 Have your boot hdrive and os on ide channel 0 (1st) on the motherboard controller.

4 Have your boot optical drive on ide channel 0 slave on the motherboard controller. You will then be able to use the ti boot cd properly.

5 When you create an image of your boot hdrive, you must make a complete image ideally to another physical hdrive so the restore will boot.

6 Don't try to restore directly from dvd tib files. Copy the files back from the dvds to a folder on a 2nd hdrive. Much more reliable.

7 Just use Ti to image your complete os boot drive. You only need to create new images when you install other programs or tweak your system.

8 There is absolutely no reason or advantage to use Ti to backup your video files. Just drag and drop in windows to other drives, when full delete or buy more drives.

The above should cure all of your Ti problems.

Video considerations: (I do some too)

1For a video machine, use your smaller 80gig drive for the boot os and programs. You have more than enough space for this on an 80. It can save you from future size problems when imaging. You can have a D partition too for temp file storage.
2Use your extra large drives and pci controller for video work and storage. If you incorporate mobile racks as I mentioned in a previous response, you can end up with terrabytes of storage for cheap. There is absolutely no need to image your video files with Ti.
3Get a router to network our computers and copy files.
4Don't install any other progs on a video machine period, not even Ti. Use Ti from the boot cd, even saving tib files over the network if desired.
4Sounds like you could use a 3rd computer for day to day use such as accounting, email, www, documents, downloads etc. Even a used P3 for $100.00 is more than adequate.

At this stage it you should consider either do some serious registry editing or a fresh xp install for serious video editing.

Hope this helps

 

Re: TI Won't boot from CD or Floppies

Wow,, These are all great feedback. I will work on these and hopefully get some better results and get back to this post later.

Thanks

 

Re: TI Won't boot from CD or Floppies

Hello, Since I'm really pissed off and had a very bad round of golf today, I decided to read these last posts and respond.

To: Noonie; On each of your items by the numbers;

1. you must have read some other post. I've never mentioned Dataliguard, never heard of it, and certainly never used it.

2. I never install any application on my "C" drive. For the last 10 years I've always put application software on drives other that "C". It is reserved only from my OS. It has worked this way, and is working this way on my backupt system for years.

3. My boot and Rom are on the first IDE channel and it still will not boot. It won't boot from rom or from floppy.

4. The ROM drive is the Slave and that has never made a difference.

5. When I create an image backup I always write it to my "G" drive. Then I burn it to a DVD+R/W disk. Once it is burn to the Disk I can erase the on line copy.

6. If I need to restore, I reload it to the "G" hard drive.

7. This is what I have been doing for the last two years. It has always worked great,... that is until the day that I really needed it,... and now I can't get TI to boot from anything. I've tried each and every suggestion provided to me from the TrueImage support group. None "NONE" of them have even come close to working.

8. I did not mention using TI to backup any of my Video files. That would be a joke,... Those files are stored as either DVD video's or as compressed MPEg files,.. much to large for TrueImage,.. plus they are already compressed. TrueImage would be a waste of time and space. I have only used TrueImage to backup my "C" drive which is only the OS. Then I backup my "D" drive which is ALL of my applications that are installed. My "E" drive is all my personal data and I do back that up with TRueImage but on a different DVD+R/W. All these backup are separate DVD+RW disk, because it typically takes about 3.5 to 4.0 GB for each HD. I do this at least to times a month but sometimes I have slipped and only done it once a month. This has been for the last two years.

Your note that "The above should cure your problems" was very optimistic.

As far as your next suggestion,.. I really like the one about not installing TrueImage on my system but using it from from a ROM drive. I have learned that TrueImage installed can cause all kinds of problems.

As far as my systems, I thing that two 3GHz machines with 300-500 GB of storage is Ok for now. I'm able to do considerable work when both of them are working.

After all that I have done to locate what the problem is,.. I'm beginning to believe that the problem in the beginning was TrueImage. I'm gong to start retesting my system because recently I have not found any problem with anything that does not involve TrueImage. I was convinced taht my system was broken and that I needed to use my Image backup. Now I'm not so sure. The only thing I haven't tried is TR Ver 9.0 which I just downloaded. I "Assume it will read and USE OLD VERSION OF .TIB FILES" i KNOW that is a large assumption, but who would put out a new version of software that didn't support over version of the data files.

Anyway,... Noonie,... Thanks for you post,... at least it let me vent some pent up garbage I've been dragging around for days.

Now,.. here is a reply to the post from ACRONS Support team. I booted the system from my floppies and tried to use the F11 key as you suggested. It did not work. I tried it 5 times, using multiple key strokes, holding it down, and anyting else I could think of... it didn't matter. The "Acronis Loader..." is only on the screen for 2-3 seconds, and I've made sure I pressed the F11 key durning this period. It does not see this and immediately comes back with the message,.. " Acronis Loader Fatal Error: Logical Disk for Boot Drive not found.

It was suggested in one of the "Acronis Help Links" that I download and run a program from TrueImage that would fix my "Master Boot Record". I check this out with Microsoft and they pointed out that if there was really nothing wrong with my MBR, doing this could lose all the partions on my Drive "O" which would be my "OS', all my applications on "D", all my Data files on "E", and all my music, video, and personal data on "F". I don't think I want to mess with that since right now they are all working. In fact TrueImage is working, and it will create new backups and new images of any of my hard drives,.... it just won't boot? So I'm off to see the Wizard, the wonderfull Wizard of Oz,... Hopefully he can get me back to Kansas even though I've lost my mittens,.. errrr, marbles!

P.S. Watch out for that wicked witch!!!!!

 

Re: Older version of TrueImage

Again, thanks to all that have contributed to this post. If you're interested in all that is going on with this problem, you can look at the other post above this one from my name. It is kind of a rehash of what has gone wrong and what I've been trying to fix,... with a lot of my frustrations mixed in.

The new news is that I have tried everything listed above and nothing works because I can't get TR ver 6.0+ to boot, either from Floppy or CD Rom. I was also not able to get it to boot by running it from inside windows,.. but it did try to restore the Impage partition that I had on one of my other drives. It just could not boot to TrueImage.

Here is what I have found out.

1. In the process of installing TrueImage Ver 6+, just as the last step of installation, it gives you the option of Creating a "Boot Rescue Disk". On my system the program would CRASH each time I tried this. After much searching this forum I found that TrueImage has a basic problem with programs like Roxio Direct CD and Nero InCD program, along with the CD-ROM writing wizard in Windows.

All three of these are installed on my system and active. Each time I would install a blank CD-ROM as TrueImage requested, there would be a conflict between Direct CD and TrueImage and this would either result in a hang, or an error that would abort the installation. I tried all kinds of things to disable Direct CD, including going into MSConfig and into the Start up and preventing Direct CD from loading at Startup. This didn't help as Windows CD-ROM drag and drop was still there.

So the bottom line was that I could not create a Bootable CD. On one pass I was able to make a set of bootable floppies and this successfully finished the installation of TrueImage. However, as mentioned in several of the other posts I've made, the system would not boot from the floppies. More on this later.

The final suggestion I was given was to download the trial version of TI ver 9, so I did this, and installed it onto the "D" drive. I opened it and one of the options was to analyse my old image.tib file from my Version 6.0., so I open the folders and searched for it and selected it. Then I selected to proceed with the analysis. I was very very happy that it found it and even saw the it was the correct partion and of the right disk and the right size. I selected proceed,... only to get the message,... sorry the trial version of TI can't really complete any of your requests,... as you see,... it is a trial that does not work,... "Would you like to buy this version now?". Well I back out of that option and tried the "Restore an Image to a Partition", and went through all the steps there, including the option to "Reboot the System" into TrueImage. I did this and was very supprised to see it worked, however, once inside of the boot, I discovered potentially what the real problem has been with all my boot attempts.

When it scanned all my hard drives, it presented me with the list. All of them except the "C" drive were scrambled from what they are in Windows.
D=G, E=D, F=E, G=F, H=H. This I could verify since I know what data is on which drive plus I physically label my drives with their drive name. While I was boot I attemped to run a backup and found my image data on one of the hard drives but TrueImage again would not proceed,... It is only a trial version.

This is really strange,.. I've had all kinds of trial version of software before and some would run for 30 days and some would run but would not let you save,.. at least they proved they worked.

The mystery to me is why TrueImage can't get the drive letters straight. I've seen several long explanations on this forum of how "I could go about changing the letters to match". This is really dumb. I'm not going to mess with drive letters or MBR's. I already have enough problems with Windows. If something like this needs to be done, it should be built in and masked inside of TrueImage,... I don't want to know about it.

What is really wierd is that drive C, D, E, and F, are nothing but partions of the same Disk,.. Drive 0 of the system. It is a 80 GB drive with 4 partition of 20 GB each. Drive G is a separate 160 GBdrive and how it was re-labeled as "D" I could never believe. I have never done any "Cloning" of any disk, and I have never changed them out. I did however, add a new 250 GB disk as "H",.. and guess what,.. it is still listed as "H".

Since my last backup Image was created before I installed "H", I can easily unplug it and all the drives will be as they were during that backup. Why this would be necessary,.. I don't understand. TrueImage should be able to boot and backup drive "C", since this image, the Disk drive, the partition, and the size has never changed.

So I'm guessing that if I unplug "H" and reboot the system with my orginal TrueImage REscue CD ROM, it will find the drives with the correct names and hopefully boot OK. Then If I choose to, it will restore my old image.

Here is the final puzzlement. Why would anyone want to buy a program that has all these restrictions. Here is another question. I have a second system that has all the same capacity, all the same software, same OS, Roxio, Nero, and trueImage installed,... and it all works without a problem because I've tested it.

 

Re: Older version of TrueImage

Hello bstansbury,

Don't worry about the difference in drive letter assignment you see in Windows and after booting into rescue mode. When you boot into rescue mode, either from within Windows, the floppy rescue disks or the rescue CD, you enter a Linux environment. This uses a completely different algorithm for calculating drive letters than that used by Windows.

To prevent confusion, it's recommended that, when in Windows, you rename each disk/partition volume to something meaningfull e.g. SYSTEM, DATA, BACKUP, etc.

Regards

 

Re: TI Won't boot from CD or Floppies

Sorry you are having such a bad day bstansbury

You were absolutely right about the datalifeguard, I was looking at several different screens and misplaced that one, sorry for the confusion.

In reference to some of your quotes:

So I assume you did move an optical back to the main ide.
Did you try to boot the computer with another bootable cd such as the win xp install disk? This will eliminate the drive or the Ti boot disk.

I'm confused here, I thought you only put the os on C and nothing else,

Have you ever done a restore on this computer using Ti? I don't understand how it would have previously worked great, you have just been imaging a whole os partition and not the whole physical drive. Such a restore from the os partition only, would never have been able to boot to windows. The only way to be absolutly sure is to test a complete restore proceedure.

Anyway, you have to solve your cd boot problem first. Try the winxp cd to see if your system is good.
If it boots with the winxp disk, then try the Ti cd.
If that fails, then either Ti6 doesn't reckognize your new hardware or the disk itself is bad.
If you feel that it is Ti6 at fault you could possibly buy the full version of Ti9 via CC (to be safe) and go for the unconditional refund if it doesn't work. (Since the Ti9 trial rebooted from windows)

Don't worry about how Ti handles drive letters. It does not affect Windows at all.
It may be helpfull to list your motherboard model here.

 

TrueImage will not boot,...Let me try one more time.

Since I used up so much of your time already I'll keep this as short as possible. Here are the know facts.

1. It is version 6.0
2. There is no "help" function so there is no "About About Dialog" no build #
3. On one system it will still boot from the CD or from Floppies.
4. On a 2nd system it will not boot from either.
5. On booting,.. F11 does absolutely nothing. Just locks up at "Acronis"
6. It will boot fine from TRueImage Ver 9.0 Trail download,.. but that won't do anything. Once boot from TI-9, all drives except "C" were wrong.
7. TrueImage has worked fine on this system for almost 2 years.
8. The last thing I changed was to install a new HD and a new PCI IDE card
9. Removed the new hard disk,. RE-connected all internal drives and 1 ROM to match configuration of last TrueImage backup of "C" Partition. It still will not boot from CD or Floppy.
11. The PCI IDE card is still plugged in but nothing is attached to it.
12. ACronis Support has suggested I download and run -- Fix MBR--. Microsoft says this will erase all my Partition locations on "C"
13. My "C" drive is 80GB, with 4 partitions of C, D, E, and F. I can not afford to loose any of these.
14. When all of this started, I did a restore to a know good date.
15. Then I re-installed SP2. (It would not let me install original XP SP1, as it detected the current system was at SP2
16. All new updates to SP2 have been made.
17. Just in case I get it working, I have made new Image files of C, D, E, and F. The other drives are for video only.

Here is the basic questions,... Reguardless of some small differences in hardware installed, 2 hard disks versus 3 Hard disk, or 1 or 2 CD-Rom drives,.. What can be on the TrueImage Boot disk that could cause it to hang, and not respond to F11. I'm not even sure that F11 is a valid key for this version of TrueImage. The only possibility is the MBR. TrueImage needs the MBR to do what?
It must have something to do about which drives hold what partitions. My understanding is that there are two copies of the MBR. Why can windows boot without any problem at all and TI can't get the MBR OK??

Is there a way to fix the MBR without wiping out all the information there about all the drives. Can I copy the MBR to someplace, then "Fix the MBR", and somehow restore my partitions without scrambling the data on the drives?

I guess all of this doesn't matter if I can get the system to boot from the TrueImage disk,... since I have backups of all partitions, I could wipe the disk clean, boot TI, create the partitions, and reload all the images..... Right

 

Hello bstansbury,

Thank you for choosing Acronis Disk Backup Software.

I've merged all threads you started into this one, since all of them were related to the same problem.

First of all, please note that as seekforever has already pointed above Acronis True Image has to reboot into the so-called standalone mode in order to restore a system partition. Otherwise, it is not possible to overwrite the partition Windows is currently running from.

Please also note that Acronis True Image 6.0 is a very old version and not being updated any more, so it might not support some modern hardware you have installed in your machine (e.g. your new IDE adapter) since you were using Acronis True Image 6.0 for the last time.

However, please make sure that you use the latest build (350) of Acronis True Image 6.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

To get access to updates you should create an account at:
http://www.acronis.com/homecomputing/my/
then log in and use your serial number to register your software.

Please note that you should create new Bootable Rescue CD after installing the update.

If the problem still persists with the latest build (350) of Acronis True Image 6.0 then please download and install the free trial version of Acronis True Image 9.0, try to start the image restoration process from under Windows once more and see the result.

You can find the detailed instructions on how to use Acronis True Image 9.0 in the respective User's Guide.

If the free trial version of Acronis True Image 9.0 works fine then please visit Acronis online store to purchase the upgrade.

If the problem still persists with the free trial version of Acronis True Image 9.0 then please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

If the problem still persists with Bootable Rescue CD created using the latest build (350) of Acronis True Image 6.0 then please create new Bootable Rescue CD using the free trial version of Acronis True Image 9.0, try to boot your PC from this CD and see the result.

In case your PC boots fine from the Bootable Rescue CD created using the free trial version of Acronis True Image 9.0, please visit Acronis online store to purchase the upgrade.

If the problem still persists with Bootable Rescue CD created using the free trial version of Acronis True Image 9.0 then please try to create Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

If you are not able to create sysinfo.txt file for some reason then please boot from the Acronis True Image 9.0 rescue disc once more and press F11 key when the selection screen appears. After you get the "Linux Kernel Settings" prompt, please remove the "quiet" word and click on the OK button. As the startup messages stop scrolling please write down the last few lines of the output, or use a digital camera to make shots of the output screens.

Please also create Acronis Report in the way described below:

- Download and run Acronis Report Utility;
- Select the "Create Bootable Floppy" option;
- Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
- Boot the computer from this diskette and wait for report creation process to finish;
- Collect the report file from the floppy.

Please be aware that the most probable reason for this problem is that your boot floppies are physically corrupted.

Please re-format the diskettes, then re-create the boot floppies using the latest build (350) of Acronis True Image 6.0, try to boot your PC from the newly created floppies and see if the problem still persists.

If the problem still persists then please re-format the diskettes, re-create the boot floppies using the free trial version of Acronis True Image 9.0, try to boot your PC from these floppies and see the result.

If it boots fine then please visit Acronis online store to purchase the upgrade.

If the problem still persists with the boot floppies created using the free trial version of Acronis True Image 9.0 then please do the following:

- Open the bootwiz.cfg file on the first diskette;
- Remove the "quiet" keyword from the last line;
- Boot the computer from the bootable rescue diskettes and wait for # prompt to appear;
- Issue the following commands:
cd tmp
mkdir mntdir
mount /devfs/floppy/0 mntdir
sysinfo > mntdir/sysinfo.txt
umount mntdir
- Collect the sysinfo.txt file from the diskette.

If you are not able to create sysinfo.txt file for some reason then please write down the last few lines of the output, or use a digital camera to make shots of the output screens.

If there is no any output, but only the error message then please provide us with the exact text of this message.

Please also let us know when exactly you receive this message.

Please submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Alexey Popov

 

Noonie,.. you are right about the split posts. They were getting too long and way off the subject. So I created a new posts and simplified all the information I know about my system.

Yes the CD and DVD rom were on a separate IDE buss but that was not the problem. How do I know that,.. the new post esplains I basically removed all of the new hardware and put the system back to what it was.

The real problem with TrueImage and the CD's is that I have Direct CD installed, along with Nero, and Windows CD Wizard and anyone of these prevent Trueimage from making a CD. I stopped messing with that since I had a good TI Boot CD from my other system and I was told by other that one CD can work for all systems.

I'm not focused on getting an answer to How to or should I FIX the MBR on my "C" drive. I don't see how this could stop TrueImage from loading, but that is what I'm being told. It is clear that TI need to read the MBR of each drive to know how to proceed,... but why would that stop the program from loading and booting from a CD, (Which has it's own MBR)??

 

To Acronis Support,

Atten: Alexey Popov

Thanks for your post. I tried your suggestion to change the bootwiz.cfg file and I made the change. I then booted the system with the floppy and it failed immediatly. Here is the exact error message.

"Acronis Loader Fatal Error: Logical disk for boot drive not found."

This error implies that it searched one or all of my 3 hard drives MBR and could not find one that has a boot record,.. i.e., Logical disk for boot drive not found. Is there any other reason the software would give this error message.

I am going to start windows and check with the disk manager on the status of all drives and especially my boot drive. Windows boots everytime with out any problelms.

I know that TrueImage Ver 9.0 will boot as I have tested the Trial version. However, I'm not prepared pay that much $$$ for the upgrade at this time. I am becoming convinced that a Linux based software should never come incontact with Windows system files. Given the current battle in the market place, I don't see Windows providing any real help to Linux software users.

 

bstansbury

I am still interested in the following:

1 Did you actually try to cold boot the computer from the windows xp cd?

2 If you did, what was the result?

Thanks

 

Noonie, That's a very good question. No I haven't in fact. This system has never really had a problem in booting. I "Restored" from online, I updated to Windows SP2 while online.

I will try that right now. Also, If anyone out there could send me the "First" floppy disk of TrueImage Ver 9., I can compare that to my first boot disk and see what the difference is. I may even be able to mix and match the files such that I use the ver 9 to get past the boot problem, then use ver 6 data to load the program. Who knows,... I've tried just about everything else.

 

Noonie,

I just tested booting from my orginal Windows Xp SP1 disk and it worked just fine. It went through all the steps and loaded all necessary software up to the point where it gave me choices to "install", Repair, or Recovery. I quit at that point.

I just looked close at the files on the TrueImage Ver 6 boot floppy. Disk #1 which starts the boot has;

Bootwiz.cfg
Bootwiz.sys
Ramdisk.exe
Splash.run
Timage1.bin

The only thing on this disk that belongs only to ver. 6 is the .bin file. I was already able to modify the Bootwiz.cfg file as per Acronis Support insturctions.

If someone would compare their copy of their Version 9 boot disk and send me the information or the files so I could compare them,.. that would really help. There has to be some change in the .cfg file or the .sys or the Splash file as the rest are never executed on my system. When I do boot with the floppy, and watch the "A" drive, I don't believe it ever gets past executing teh cfg and the sys file, it certainly never gets to the bin file because it halts on error so fast it has had no time to even read any part of the bin file.

Here is what is in the Bootwiz.cfg file;

[BootMgr]
AUTOMATIC ON
QUIET ON
[TrueImage]
ECHO Starting Acronis TrueImage...
RUN splash.run
RUN ramdisk.exe /d timage.bin
VGA VESA
MBRCRCS ON
INITRD y:\ramdisk.dat /S
KERNEL y:\kernel.dat

This seems to be standard BootMrg instructions. The ECHO does put the "Starting... "on the screen. At that point it executes the Splash.run file, but I do not believe it ever gets to "RUN ramdisk", as that would take some time to load the over 1MB Timage1.bin file. So the problem or difference in Ver 6 and ver 9 can only be with the Bootwiz.cfg file or the Splash Run program. Also, I see the it has set MBRCRCS which if I remember right is a task to chech the "Check Sum" data of the MBR.

Anyone know if I'm right about this?