build number wrong

Discussion in 'Acronis True Image Product Line' started by selwynpolit, Jan 31, 2006.

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  1. selwynpolit

    selwynpolit Registered Member

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    Is it just me or do build 2337 and build 2323 show up as build 2302 of TI9? I can't tell which version is really installed.

    Anyone else notice this o_O
     
    selwynpolit, Jan 31, 2006
    #1
  2. seekforever

    seekforever Registered Member

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    Well known problem. You must do a complete uninstall of the previous version before you do the update. The update is the complete program. Also make a new standalone CD bootable CD.
     
    seekforever, Jan 31, 2006
    #2
  3. selwynpolit

    selwynpolit Registered Member

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    Does this affect any functionality in the product other than the wrong build number? I found I could see the correct build number from the control panel, install/remove software, support option.

    Thanks
    Selwyn
     
    selwynpolit, Feb 1, 2006
    #3
  4. seekforever

    seekforever Registered Member

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    There have been posts mentioning incorrect operation of the program when previous not uninstalled. It is easy to do and it isn't worth taking a chance on the integrity of your data.

    Note that the update without uninstall does seem to work correctly for build 2337 over top of a properly installed build 2302.
     
    seekforever, Feb 1, 2006
    #4
  5. CFC

    CFC Registered Member

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    Not for me,I installed 2302 from disc and noticed newer version when registering. I downloaded this and it seemed to install but was still 2302. I had to uninstall this and then install 2337.
     
    CFC, Feb 1, 2006
    #5
  6. Menorcaman

    Menorcaman Retired Moderator

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    Hi seekforever,

    Me thinks you are confused ;). Build 2337 will install correctly over build 2323 but all other builds will need to be uninstalled first via Windows Control Panel's Add or Remove Programs applet.

    Regards
     
    Menorcaman, Feb 1, 2006
    #6
  7. seekforever

    seekforever Registered Member

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    Yes, once again you have saved me from the warp. I was trying to remember if 2302 was the previous build to 2337 that did work with "Update" and came to the erroneous conclusion it was.
     
    seekforever, Feb 1, 2006
    #7
  8. chris andrews

    chris andrews Registered Member

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    Whats this? Did I read this post right? I just downloaded and installed the latest build patch for Acronis True Images for Windows Servers. Went from old 9xx something build to 8.0.1018. I just installed it right over the orriginal install, and it required reboot, but waiting till Friday for plant downtime for the svr restart. Do I now have to restart, un-install the whole damn thing and re-install the "new build" from scratch? this would suck big time. Someone please tell me I dont have to do this!
     
    chris andrews, Feb 1, 2006
    #8
  9. thomasjk

    thomasjk Registered Member

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    The issue is with TI 9.0 B2337 not V8.0.
     
    thomasjk, Feb 1, 2006
    #9
  10. chris andrews

    chris andrews Registered Member

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    Phew...thanks, ThomasJK.... thats a relief! Guess I should read a little closer next time ;)
     
    chris andrews, Feb 1, 2006
    #10
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