After working fine for 6 months, we got an error message the other day on startup: -->Error loading resident protection -->Cannot initialize scanner I saw a similar problem posted and the problem was the temporary directory was deleted. I have checked our computer and the temp directory is still there. Any other suggestions? (I have already tried re-installing). Jay.
Hey Jay, - do you have also any other Anti-virus software installed on that machine? - pls. post here the content of the Control Center "Info" tab from that PC, if possible. thanks. jan
Hi, I'm not running any other virus software. As requested, this is what the Info Tab looks like: NOD32 system information Version: 1.364 (20030221) Installed on: 02/24/2003 Virus database build: 2802 Environment version: 1.047 Last Update attempt: 02/24/03 11:43:09 Operating system information Platform: Windows NT 4.0 Version: 4.0.1111 b Common controls version: 5.81.4807 RAM: 64 MB Diagnostics information Base module build: 2785
Hi, sorry for the trouble. Have found the problem. Control Center was pointed at our server for updates. Our server had crashed and once I pointed the updates towards the website, it started fine. Cheers Jay.