Trial stopped early

I installed NOD32 30 day trial version on 3 December. I now get a message, after 25 days, saying that I have been using it for more than the 30 days and it will no longer allow me to update. Well... no, I have not been using it for more than the 30 days. I also see that there's an uopdate 1.1341 today, that I'm unable to obtain.

Note that the pop-up message is not about impending expiry (which would be expected).

Can anyone advise?


See info below from NOD32 system tools:

Trial version
Days left: 5

NOD32 antivirus system information
Virus signature database version: 1.1340 (20051226)
Dated: 26 December 2005
Virus signature database build: 6514

Information on other scanner support parts
Advanced heuristics module version: 1.023 (20051109)
Advanced heuristics module build: 1094
Internet filter version: 1.002 (2004070
Internet filter build: 1013
Archive support module version: 1.040 (20051222)
Archive support module build version: 1142

Information about installed components
NOD32 For Windows NT/2000/XP/2003 - Base
Version: 2.50.41
NOD32 For Windows NT/2000/XP/2003 - Internet support
Version: 2.50.41
NOD32 for Windows NT/2000/XP/2003 - Standard component
Version: 2.50.41

Operating system information
Platform: Windows XP
Version: 5.1.2600 Service Pack 2
Version of common control components: 5.82.2900
RAM: 319 MB
Processor: x86 Family 6 Model 6 Stepping 5 (500 MHz)

 

Can't shed any light on that one from here, but - if you're intending on purchasing anyhow why not take that step. (even if it is a couple of days ahead of when you might otherwise have)
If you get in touch with a reseller in your area they should be able to help you out with that. BTW - what Country & State are you posting from?

 

if you're in the USA - there is a $10 mail-in rebate available until the end of the year - now might be a good time to make the jump...

 

Interesting... The exact same thing happened to me today. I began receiving the "can't update because you have exceeded the 30-day trial period," after having downloaded and installed the Trial on December 12. Just like the initial poster in this thread, my 30-day trial has ended with 5 days supposedly remaining (as confirmed by the System Tools - Information screen).

Considering the previous complaints I have lodged with regard to this software's inability to handle Eudora mailboxes, this latest glitch certainly doesn't encourage me to pop for the full version.

 

Wouldn't the wise thing to do would be to email Eset about this as they are the ones who write this program.

 

Perhaps... However, some folks from Eset monitor these boards, too. The last time I encountered an issue with NOD32 (the Eudora mailbox one), an Eset representative responded to my post on this forum more quickly than did the company in responding directly to my E-mail message.