Is Deep Freeze Really Clean?

Hi,

I wonder why always I have FP with latest DFE Version and Avira Internet Security...



Avira is a good Antivirus but I will never be happy about any software that tries to install a useless Toolbar..

If i were in panic about this FP should I pay extra? That is what suggest me their new service...

 

Is Deep Freeze Really Clean? And AIS 2013 paid version issues

Well, back to the topic...

Here are some screenshots where Avira detects DFE as trojan









Avira Removes some files and now I don't have the DFE icon in my tray, but I have a hidden object... Which one? The report only reads

Starting search for hidden objects.
Hidden driver
[NOTE] A memory modification has been detected, which could potentially be used to hide file access attempts.



I give up

Thanks

Came

 

Re: Is Deep Freeze Really Clean? And AIS 2013 paid version issues

it is official Avira declared file DFServ.exe as malware



How could install this software for my small school if it contains malware?

Any other suggestion? No SD

TIA

Cam

 

Re: Is Deep Freeze Really Clean? And AIS 2013 paid version issues

Hi Cam

Thank you for your detailed information on how Avira is handling DeepFreeze files. I would think this is a false positive, although I have never used DF.

I would suggest submitting your details and what Avira analysis has stated to Faronics. This is something that must be worked out between Faronics and Avira in my opinion. At least let Faronics know and be aware that some of their modules are being flagged as malware by Avira so they can handle it from their end. Also, I would include your screen shots detailing what Avira IS is stating so they can see how it is being handled.

Hope that helps

Jim

 

Re: Is Deep Freeze Really Clean? And AIS 2013 paid version issues

Thank you Jim, you gave me a great idea so I sent an email support@faronics.com, with this issue, I will post back what they reply

Cam

 

Re: Is Deep Freeze Really Clean? And AIS 2013 paid version issues

If you sent the detection, as suspicious , it will come back as malware. You must send the sample as a suspicious false positive

 

Re: Is Deep Freeze Really Clean? And AIS 2013 paid version issues

Hi mick92z

Where is that option in order to send the sample as a suspicious false positive?

BTW IMHO the advice by Jim1cor13 is the correct one

TIA

Cam

 

Re: Is Deep Freeze Really Clean? And AIS 2013 paid version issues

You can send sample via this link, https://analysis.avira.com/en/submit Just drag and drop, it clearly says suspicious file or suspected FP.
Alternatively, if the file has been quarantined, go to quarantine, right click on the file, and choose ' send file ' , From my previous picture https://www.wilderssecurity.com/showpost.php?p=2217912&postcount=6 you will see the drop down options of suspicious file or suspicion of FP.
If it is a FP, and update will be made to stop Avira from flagging the file

 

Re: Is Deep Freeze Really Clean? And AIS 2013 paid version issues

Almost every AV that I run or have run, states Deep Freeze as a virus. Its quite annoying. I submit the files as a fp and it never seems to get fixed. I end up creating an override for it and I'm done.

 

Re: Is Deep Freeze Really Clean? And AIS 2013 paid version issues

This is the reply from Faronics


~Private information removed per forum TOS. Use your own wording.~

Now...

If a software is clean is clean, period.
I don't have to add exceptions!!!

Same issue with Drive Vaccine?
http://www.drivevaccine.com/

PLK

Cam

 

Re: Is Deep Freeze Really Clean? And AIS 2013 paid version issues

I am very sorry to post private information

Here I go again

Dear me,

The only option we have is to report the Deep Freeze file as False Positive to Avira.

---

Faronics has to report it with all the antivirus, NOT only Avira

Thank you

Cam

 

Hi

Now, king of FP's in town aka HitmanPro



Thank you
Cam

 

Re: Is Deep Freeze Really Clean? And AIS 2013 paid version issues

Hello cam,
Have you uploaded the file to virustotal and jottiscan etc.?

You may get more information this way.
Sorry if it does not help you.

Regards.

 

Re: Is Deep Freeze Really Clean? And AIS 2013 paid version issues

Hi AMIGA500,

Yup I have uploaded some file to virustotal and jotti scan, they are clean, I will do a list later of these files...

Meanwhile I will continue uploading some screen shots of antivirus, firewalls and anti-malware and what they report about Deep Freeze...

Outpost Firewall Pro V. 8.0



NEXT avast! Pro Antivirus

Thank you

Came

 

Re: Is Deep Freeze Really Clean? And AIS 2013 paid version issues

Hi,

avast! Pro Antivirus screen shot



NEXT KIS Or KAS

Thank you

Came